At Dream Cups by Tae, every item is handmade and packaged with care to ensure your statement piece arrives beautifully and safely.

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Processing Time

Processing times may vary depending on product type, order volume, customization requests, and seasonal demand. Estimated processing times are provided at checkout when applicable.

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Shipping Rates

Shipping rates are calculated at checkout based on package size, weight, destination, and carrier pricing. Shipping rates are subject to change without notice due to carrier rate adjustments or peak season surcharges.

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Shipping Responsibility

Once an order has been transferred to the shipping carrier, Dream Cups by Tae is not responsible for shipping delays, lost packages, stolen deliveries, damaged packages caused during transit, or carrier-related issues.

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Customers are responsible for ensuring all shipping information entered at checkout is accurate. Dream Cups by Tae is not responsible for orders shipped to incorrectly entered addresses.

 

Tracking Information

Tracking information will be provided once your order has shipped. Please allow carriers time to update tracking details after label creation.

 

Delivery Delays

Delivery timelines are estimates only and are not guaranteed. Weather conditions, holidays, carrier delays, or high shipping volume may impact delivery times.

By placing an order, you acknowledge and agree to this Shipping Policy.